Just like the financial crisis in 2008, the COVID-19 pandemic of 2020 has been challenging, to say the least.
Not every moment has been bad, though. Some changes we implemented have launched us into more success than we imagined — and we aren’t going back to the way we used to do things.
In this episode, I interview Martin Leamon, Chief Commercial Officer at WebCreationUK, about positive outcomes of embracing changes.
What we talked about:
- What it was like when the phones stopped ringing overnight
- Changes to marketing & sales that drove 5 record months in a row
- 2 new customer profiles for online presence
- Time for a bit of navel gazing
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