The Sales Engagement Podcast
The Sales Engagement Podcast

Episode · 5 months ago

The Role of the AE Throughout the Customer Journey w/ Adrian Foley

ABOUT THIS EPISODE

It’s not enough to get a renewal every year or three.

You want to go beyond 100% to increase that net dollar retention number. You need to get the AE more involved in the customer journey.

In this episode, I interview Adrian Foley, Global Head of Sales at Teamwork, about the AE’s role throughout the customer journey.

What we talked about:

  • The ideal AE/CSM relationship
  • Understanding account health
  • 2 tried & true tactics for AEs

For more engaging sales conversations, subscribe to The Sales Engagement Podcast on Apple Podcasts, on Spotify, or on our website.

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